Cookie Policy

What are cookies and how do we use them?

A cookie is a small data file which websites may require your web browser to store on your computer’s hard drive. These cookies help the website owners analyse web traffic, and allows your web browser to remember if you are logged into any password protected areas, such as our Jigsaw Community area. They are also used keep track of your shopping basket and preferred view in our online shop.

Cookies allow web applications to respond to you as an individual and to customise your experience. The web application can then tailor its responses to your needs, by reading and remembering information about your preferences in these cookies.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and do NOT collect information that personally identifies you.

A cookie in no way gives us access to your computer or any information about you, other than the data you have already chosen to share with us.

You can choose to allow, block (and delete) cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of a website. Many web browsers can also be set to delete cookies at the end of the session, or manually, upon request from the browser’s own menu – sometimes found under a delete-history option.

You must have cookies enabled to be able to place an order or purchase items from our online shop, and also to gain access our password protected Community area.

We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide you with opportunity to remove such cookies or prevent your computer from accepting them in the future.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on any website, look for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties, unless we are required by law to do so.  We may use your personal information to send you direct promotional information about items we think will be of interest or relevance to you, unless you have told us not to.

You may request details of any personal information which we may hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online.

Browser specific instructions to block and remove cookies

Internet Explorer
Google Chrome
Safari iOS
Turn off cookies in the browser
Windows Phone
Changing privacy and other browser settings